Terms & Conditions

General terms and conditions of sale

1. Purchasing methods;

2. Product pricing;

3. Product delivery;

4. Delivery time;

5. Guarantee;

6. Payment;

7. Right of withdrawal;

8. Applicable law and jurisdiction;

9. Privacy Policy

1. PURCHASING METHODS

You can purchase our products directly and view their technical specifications via the website. To proceed with the purchase, simply insert your favourite products into the shopping basket. To proceed click the “Order” button, this operation that does not bind the customer to the purchase. An order form will then appear, requesting your personal data, payment method and delivery address, accepting the terms of sale will confirm the order. Once the order specifications and the data entered have been verified, the order form will be transmitted to Ge.Im.A. srl. The company reserves the right not to proceed with the delivery, if checks carried out reveal incorrect or incomplete data.

2. PRODUCT PRICING TRANSPARENCY

The prices shown for all the products on sale in the online store include VAT.
Transportation costs are set out in the total price of the order and vary depending on the chosen shipment method and destination place. Specifically, the transportation costs are those indicated in the basket before purchase.

3. PRODUCT DELIVERY

Our products are delivered via express courier, with the following delivery times:

ITALY and EUROPE
Standard: 5 – 7 working days (from the time of shipment)

OTHER STATES
Ge.Im.A. srl will be happy to consider any requests via email relating to unlisted destinations, in order to be able to calculate the true shipping costs.
Delivery times may vary during some periods of the year (public holidays) due to predictable delays in freight traffic.

4. DELIVERY TIME

You are required to indicate an address where someone is available the entire day to receive the order. If this is not possible and the courier is unable to drop off the delivery, the responsibility falls to the customer, who must personally call the offices of the appointed courier to agree on a time of delivery, or go to the same to collect the goods.

5. GUARANTEE

Ge.Im.A. srl ensures the conformity of the products to the specifications indicated in the order form.

6. PAYMENT

Payment of the amount corresponding to the order submitted to Ge.Im.A. srl may be submitted in the following ways:

– PAYPAL
PayPal is the most reliable way for customers to pay for their online purchases, as their financial information is never shared with the payment recipient.
With PayPal you can shop with confidence and security, because Paypal guarantees the extreme protection of all customer data thanks to the most advanced technological tools.

– CREDIT CARD
Through PayPal we also accept credit card payments from all Visa and Mastercard circuits.

7. RIGHT OF WITHDRAWAL

As provided for by Legislative Decree no. 206 of 06/09/2005 and subsequent additions and amendments, regarding consumer protection in relation to distance contracts, if you are a consumer who has acted for purposes unrelated to your professional activity, you may withdraw from the purchase contract by returning any goods purchased to Ge.Im.A. srl, and receive a refund of the amount paid, without any additional costs or penalties other than the return shipping expenses. You may withdraw from your purchase within 5 working days of receipt of the product(s) you have purchased by following the Withdrawal procedure explained below.

However, this right cannot be exercised in the following cases:

– Products used by the customer.

– Products that are no longer in their original state.

WITHDRAWAL PROCEDURE
In the event of exercising the right of withdrawal, the customer must return the undamaged and unused goods received at his/her own expense to Ge.Im.A. srl, within 5 working days from the date of receipt of the goods, enclosing a copy of the invoice or transportation documents.

Any returns must be paid for by the customer. Packages will not be accepted on delivery or carriage forward. Ge.Im.A. srl will make the refund, once the goods have been received and examined.

Transportation costs and home delivery will be borne by the consumer.
Condition for exercising the right of withdrawal is the substantial integrity of the product and its packaging.
In all cases of goods being returned, transportation costs are at the expense of the customer.

8. APPLICABLE LAW AND JURISDICTION

The contracts governed by these General Conditions are governed by Italian law. For any disputes arising from the execution of contracts governed by these General Conditions, the court of Messina will have jurisdiction. Pursuant to and for the purposes of articles 1341 and 1342 of the Italian Civil Code, the customer declares to have carefully read and understood these General Conditions of Sale and expressly accepts the following clauses: 1,2,3,4,5,6,7,8.

9. PRIVACY POLICY

Legislative Decree 196/2003, Personal Data Protection Code
With reference to Legislative Decree 196/2003 and subsequent amendments (Personal Data Protection Code), we inform you that the processing of your personal data is aimed at providing the service you requested and any consequent fulfillment of legal, fiscal and accounting obligations.
We would also like to remind you that, to manage your request, your data may also be communicated to external subjects, who carry out activities connected and instrumental to the operation of the requested service (such as: management of computers and internet systems).

The Data Controller is Ge.Im.A. srl
You may exercise your rights under Art. 7 of the Legislative Decree 196/2003 by contacting:
Ge.Im.A. srl · Via Panoramica, 340 – 98168 Messina (IT) – +39 090 357028